Privacy Policy

Last updated: May 2025

1. Introduction

Bewoodwise ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website at www.bewoodwise.com or contact us through it.

We are a sole trader based in the United Kingdom. This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Data Controller: Bewoodwise

Website: www.bewoodwise.com

Contact email: bewoodwise@icloud.com

As a sole trader, we are not currently required to register with the Information Commissioner's Office (ICO). However, we take our data protection obligations seriously and comply fully with the UK GDPR.

3. What Personal Data We Collect

We only collect personal data that you voluntarily provide to us when you fill in a contact form on our website. This may include:

•        Your name

•        Your email address

•        Any other information you choose to include in your message

We do not collect sensitive personal data, payment information, or account/login details through our website.

4. How We Collect Your Data

We collect personal data directly from you when you:

•        Submit a contact form on our website

•        Send us an email directly

We do not use automated data collection tools such as cookies, tracking pixels, or analytics software on our website.

5. How We Use Your Personal Data

We use the personal data you provide solely to:

•        Respond to your enquiry or message

•        Communicate with you about our services

•        Keep a record of your correspondence with us

We will not use your data for marketing purposes without your explicit consent.

6. Our Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

•        Legitimate interests – to respond to enquiries and manage our business relationships

•        Contractual necessity – where data processing is necessary to provide our services to you

•        Consent – where you have given us clear consent to process your data for a specific purpose

7. Sharing Your Personal Data

We do not sell, rent, or share your personal data with any third parties. Your data stays with us and is used only for the purposes described in this policy.

We will only disclose your data if required to do so by law or by a regulatory authority.

8. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. In most cases, this means we will keep contact enquiry data for no longer than 2 years, unless an ongoing business relationship requires us to keep it for longer.

9. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

•        Right to access – you can request a copy of the personal data we hold about you

•        Right to rectification – you can ask us to correct inaccurate or incomplete data

•        Right to erasure – you can ask us to delete your data in certain circumstances

•        Right to restrict processing – you can ask us to limit how we use your data

•        Right to object – you can object to us processing your data in certain circumstances

•        Right to data portability – you can request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at bewoodwise@icloud.com. We will respond within one calendar month.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, or destruction. Your data is stored securely and only accessible to us.

11. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to www.bewoodwise.com. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

12. How to Make a Complaint

If you are unhappy with how we have handled your personal data, please contact us in the first instance at bewoodwise@icloud.com and we will do our best to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters:

ICO website: www.ico.org.uk

ICO helpline: 0303 123 1113

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Bewoodwise

Email: bewoodwise@icloud.com

Website: www.bewoodwise.com